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Experienced

Product Strategy Manager

Job Summary

AgAmerica is seeking a Product Strategy Manager to join our growing team. The position is an essential asset to the entire company through strategic problem-solving and innovative thinking which will support business growth and enhance AgAmerica’s reputation.

The Product Strategy Manager reports to the Chief Enterprise Risk Officer.  An entrepreneurial product leader responsible for defining, developing, and leading how we deliver system functionality to internal customers. Focused on the customer experience with an ability to understand and translate customer needs into product requirements and product value messaging. As a team member, work in close partnership with business stakeholders to ensure solutions delivered by the IT development teams solve the business needs being requested.

This role is critical in creating visibility into product status and will serve as the point of contact for our development and business stakeholders. Adept at communicating our product capabilities to both internal and external audiences via written and verbal presentations. This role provides an opportunity to make an immediate impact on both our short-term deliverables and long-term strategic goals.

The ideal candidate will be able to adapt to new situations, work with a wide variety of department and people, take on new systems in a snap, and demonstrate extreme ownership.

Job Details

Hire Date: ASAP
Position Type: Full-time, exempt
Compensation: Salary negotiable based on experience; competitive benefits package; bonus opportunity

Job Responsibilities

  • Develops and articulates vision and strategy across the product portfolio.
  • Identifies business direction and strategy, what’s important to agents and customers, where technology and features are evolving, and where the company can effectively compete.
  • Oversee the prioritization of strategic project initiatives and product enhancement requests; coordinate with Business Analysts, various departments, and senior management to ensure alignment of business, technology and execution at the program level.
  • Partner with business owners and stakeholders and project team to validate requirements; work with business stakeholders to review and resolve issues.
  • Leads the creation and development of product features by understanding the market and product requirements and championing the asks from ideation to market.
  • Perform discovery of business needs, document functional requirements
  • Create and track appropriate metrics to meeting SLAs.
  • Communication to all project stakeholders with updates & status of pending & in-progress requests.
  • Create and maintain documentation, maintaining standardization and proactively seek continuous improvement opportunities.
  • Provide impactful feedback to IT during demos to ensure feature functionality is delivered as expected.
  • Prepares and delivers presentations that include current deliverables as well as future functionality roadmaps.
  • Monitors customer and operational metrics to ensure a leading customer experience.
  • Drive the innovative use of Salesforce as a productivity tool and business platform.
  • Define user acceptance criteria in review with functional project teams
  • Review and approve documentation of work product, user stories, backlog
  • Manage the product roadmap in collaboration with the business analyst to align project efforts with company goals and objectives.
  • Analyze complex issues, solutions, ideas, and proposals to build a range of meaningful recommendations. This may be in the form of data mapping, user journeys, end to end process flows, etc.
  • Ability to gain buy-in across the organization with active listening, analysis, and solid presentation skills.
  • Be an advocate for stakeholders when it comes to making changes that they can absorb and adapt to.
  • Build and maintain meaningful relationships with business partners to facilitate continuous improvement in the SDLC.
  • Use multiple stakeholder views to develop solutions and provide recommendations.

Required Qualifications

  • Minimum of 7+ years of experience in credit risk management, credit review, internal audit, or related lending or financial services experience.
  • A minimum of a Bachelor’s Degree is required; advanced degree preferred.
  • A minimum of 5 years of relevant business experience is required.
  • Financial Services experience considered a plus.
  • Working knowledge of the Lending function required.
  • Experience with Salesforce is preferred.
  • Experience in SLDC and Agile development process considered a plus.
  • Project management experience preferred
  • Strong business systems analysis and reporting skills are preferred
  • Superior communication and collaborative skills required
  • Superior account and stakeholder management skills are required

Core Competencies

  • Ability to work beyond the assignment and provide continuous innovation to tools and processes.
  • Ability to understand, analyze and map business flows from beginning to end of processes.
  • Ability to engage and work efficiently with both executive management and front-line AgAmericans.
  • Comfortable communicating cross-functionally and across management levels in formal and informal settings.
  • Consistently demonstrates clear and concise written and verbal communication.
  • Interpersonal skills that allow for effective communication and seamless collaboration.
  • Strong problem-solving skills and ability to provide value at every point in the process.
  • Exceptional problem solver with the ability to transition between detailed data and high-level insights.
  • Ability to work in a fast-paced environment and handle multiple efforts simultaneously.
  • Strong organization skills with ability to prioritize tasks independently.
  • Eager to learn new tools, technologies and approaches.
  • Demonstrated success in business, functional and people management.
  • Become an AgAmerican
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